Performance improvement requires a lot of experience.
We know the right levers.
Solon’s recommendations are supported by our knowledge base of in-depth industry benchmarks, and as such our clients are on track for success.
Some examples of our work
- Customer value maximization through up-selling and cross-selling, churn-reduction, and win-back
- Development and optimization of contact centers
- Conception and implementation of CRM processes
- Programs to increase customer satisfaction