Some Examples of our work:
- Customer value maximization, churn reduction and customer win-back
- Network strategy for mobile networks
- M&A assessments for mobile operators
- Frequency license purchase and renewal
As traditional revenue streams erode and markets face saturation, mobile operators need to shift their focus from hunters to keepers. New players such as such phone manufacturers, IP players and media giants have entered the game, and only those with an in-depth understanding of the industry's dynamics will succeed.
To secure and expand business, mobile operators have to establish long-term relationships with their customers rather than short-lived affairs. It is only through understanding their customers' needs and delivering an outstanding customer experience that mobile operators can optimize customer lifetime value. Solon is supporting operators in the design of new service and business models. Other important components in the strategy of mobile operators to retain and increase value are stringent cost control and cross-industry consolidation.